01The GhostwriterProfessionalism
Words are her whole product.
A ghostwriter we'll call Martha writes memoirs and thought leadership for executives who don't have time to write their own. Her old site set her words in cramped, amateur type, and when words are the product, bad line height costs credibility.
She wanted quiet authority, not gimmicks. What won her over was how the work was run: an ironclad scope, crisp onboarding, a clean contract, and not one missed call. Treated as a peer in business, she felt safe handing over her public reputation.
- Ironclad scope
- Crisp onboarding
- Clean contract
- No missed calls